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How to Reset RDP and Admin Password of an Azure VM

Thomas Maurer
2–3 minutes
6 comments on How to Reset RDP and Admin Password of an Azure VM
Reset RDP and Admin Password Azure VM

I think we all had that experience where we suddenly couldn’t use Remote Desktop Services (RDP) to access our Windows Server anymore. Luckily, if this happens to an Azure virtual machine (VM), we can use the VMAccess extension to reset the RDP configuration as well as the password of the Azure VM. You can reset the RDP configuration or the Azure virtual machine password using the Azure portal or Azure PowerShell.

Reset the administrator password of an Azure VM 🔓

To reset the password of an Azure VM, you can use the Azure portal or Azure PowerShell. If you take the portal path, log in to the Azure portal, go to the Azure VM, you want to reset the password. Under Support + Troubleshooting, click on Reset Password, and follow to the Reset Password wizard to update the credentials. Note that this is not supported for Active Directory Domain Controllers.

Reset Administrator Password of an Azure VM
Reset Administrator Password of an Azure VM

If you want to use Azure PowerShell, you can run the following commands:

$SubID = "SUBID" 
$RgName = "RESOURCE GROUP NAME" 
$VmName = "VM NAME" 
$Location = "LOCATION"

Connect-AzAccount 
Select-AzSubscription -SubscriptionId $SubID 
Set-AzVMAccessExtension -ResourceGroupName $RgName -Location $Location -VMName $VmName -Credential (get-credential) -typeHandlerVersion "2.0" -Name VMAccessAgent

This should help you to reset the password of an Azure Virtual Machine (VM) if you lost access to it. If you want to know more, read the following troubleshooting article on Microsoft Docs.

Reset RDP configuration 👩‍💻

If you can access your Azure Virtual Machine using RDP, you can reset the configuration, and this will enable Remote Desktop service in the VM and create a firewall rule for the default RDP port 3389. To reset the Remote Desktop Service (RDP) configuration, you again login to the Azure portal, select the virtual machine you want to reset the RDP configuration. Under Support + Troubleshooting, click on Reset Password, on the new blade select Reset configuration only, and click on update.

Reset Remote Desktop Services RDP of an Azure VM
Reset Remote Desktop Services RDP of an Azure VM

There is also an Azure PowerShell command available to do this:

$SubID = "SUBSCRIPTION ID" 
$RgName = "RESOURCE GROUP NAME" 
$VmName = "VM NAME" 
$Location = "LOCATION"

Connect-AzAccount 
Select-AzSubscription -SubscriptionId $SubID 
Set-AzVMAccessExtension -ResourceGroupName $RgName" -VMName $VmName" -Name "myVMAccess" -Location $Location -typeHandlerVersion "2.0" -ForceRerun

I hope this gives you an overview of how you can Reset your Remote Desktop Service of an Azure Virtual Machine (VM) if you lost access to it. If you want to know more, read the following troubleshooting article on Microsoft Docs. You can also use Azure PowerShell in Cloud Shell.

If you want to know more about how you migrate your virtual machines to Azure, check out my blog post about Azure Migrate.

 

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Thomas Maurer
Thomas is the EMEA Global Black Belt (GBB) for Sovereign Cloud at Microsoft, helping organizations across the region harness Microsoft’s sovereign, hybrid, multicloud, and edge solutions. He works directly with C-level leaders and technical teams to remove roadblocks, accelerate digital transformation, and shape long-term cloud strategies that meet business and regulatory needs. With over 15 years of experience in cloud and datacenter, including his previous role as Principal Program Manager and Chief Evangelist for Azure Hybrid, he combines deep technical expertise with a passion for customer success. He specializes in creating scalable architectures, solution accelerators, and thought leadership that drive adoption and innovation on Azure. Thomas is a passionate community advocate and frequently speaks at industry events such as Microsoft Ignite and Microsoft TechDays. He shares his expertise through his Cloud and Datacenter Blog at www.thomasmaurer.ch and on LinkedIn and X.com www.twitter.com/thomasmaurer.

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6 responses

  1. Kalyan Avatar
    Kalyan

    Thanks for sharing , really very helpful information.

    Reply
  2. Tim Bolton Avatar
    Tim Bolton

    -Name “myVMAccess” ?? Can this be any entry?

    Reply
  3. Tim Bolton Avatar
    Tim Bolton

    Found it –
    If you enter a different name than the current local administrator account on your VM, the VMAccess extension will add a local administrator account with that name, and assign your specified password to that account. If the local administrator account on your VM exists, the VMAccess extension will reset the password. If the account is disabled, the VMAccess extension will enable it.

    Reset remote access to your VM with the Set-AzVMAccessExtension PowerShell cmdlet. The following example resets the access extension named myVMAccess on the VM named myVM in the myResourceGroup resource group:

    Set-AzVMAccessExtension -ResourceGroupName “myResoureGroup” -VMName “myVM” -Name “myVMAccess” -Location WestUS -typeHandlerVersion “2.0” -ForceRerun

    Thank you Thomas! I was not aware of this feature.

    Reply
  4. Lubenz Avatar
    Lubenz

    And if you forgot the username > Run Command > Get-LocalUser

    Reply
  5. Lubenz Avatar
    Lubenz

    Run Command > RunPowershellScript > Get-LocalUser
    :
    Run Command > RunPowershellScript >
    $password = ConvertTo-SecureString “taking care of something” -AsPlainText -Force
    $UserAccount = Get-LocalUser -Name “user”
    $UserAccount | Set-LocalUser -Password $Password

    Reply
  6. Wayne Walls Avatar
    Wayne Walls

    I am unable to access the section for resetting my password

    Reply

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