RsyncServer Service does not start on a Windows Server 2003

Today I got a error message from our monitoring that Rsync Service on one of our server doesn’t run. Reinstalling the service does not solve the problem. I could start the service but after some seconds the service stopped again.

The Event Log shows the following information:

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Event Type: Information
Event Source: RsyncServer
Event Category: None
Event ID: 0
Date: 22.12.2009
Time: 08:30:52
User: WEB-WIN-xxx-xxx\SvcCWRSYNC
Computer: WEB-WIN-xxx-xxx
Description:
The description for Event ID ( 0 ) in Source ( RsyncServer ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: RsyncServer: PID 1856: `RsyncServer’ service stopped, exit status: 11.
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There is a pretty easy solution for this problem:
  • Delete the .pid file in the cwrsync directory (in our case this is: C:\Program Files\ICW)
  • now start the service