Tag: Service Manager

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System Center release cadence

System Center 2019 – What’s new

Microsoft just launched Windows Server 2019 and Windows Admin Center, which also raised the interest in System Center 2019. At Microsoft Ignite, Microsoft was talking about what is new in System Center 2019, the future of System Center, and how it fits in with Windows Admin Center and other management tools.

Microsoft Cloud and Datacenter Management Story

Microsoft Cloud and Datacenter Management Overview

With Microsoft now offering a range of products to manage your Cloud and Datacenter environments, the question comes up “which is the best solution?”. It is not only depending on the size of your company, it also depends on which services you are using and what your job role is. Coming from the Azure site, you have Azure Security and Management, which allows you not only to manage your Azure resources but also integrates and extends with your on-premises environment. System Center is aimed to manage fatacenter environments at scale, and Windows Admin Center helps you to dig deeper to manage individual servers or single cluster management. Both Windows Admin Center and System Center 2019, can be used side by side and both are integrated into Microsoft Azure.

System Center Windows Admin Center better together

System Center vs Windows Admin Center

I often get the question, does Windows Admin Center replace System Center? The answer to this is no, System Center is aimed to do management at a datacenter scale, while Windows Admin Center is giving you deep management access to a single server or clusters. In small environments you might end up using Windows Admin Center only, but in larger datacenter deployments, you are likely to use a combination of System Center and Windows Admin Center.

System Center 2019 Suite Improvements

System Center 2019 Focus

The System Center 2019 release focuses on three main areas. First of all, it adds more capabilities to the existing components and features which were requested by customers. Secondly, it brings integration for the next version of Windows Server, Windows Server 2019 and brings new Windows Server features to life in System Center. Last but not least, System Center 2019 adds more Hybrid Cloud integrations with Microsoft Azure.



SCU Savision Flyer

Are ITIL and System Center BFFs? – System Center Universe Europe

A couple of weeks ago I could finally announce the sessions about Hyper-V, Nano Server and Azure Site Recovery Manager I will present at System Center Universe Europe in Basel, together with some great speakers like Michel Lüscher (Microsoft), Carsten Rachfahl (Microsoft MVP) and Kristian Nese (Microsoft MVP). I am proud to announce that I will be part of another session hosted by Savision and Jonas Lenntun, CEO and Solution Architect at Approved Consulting. Together with other great minds, Kristian Nese, Kevin Greene, Robert Hedblom, I will answer the question “Savision: Are ITIL and System Center BFFs?”.

In the modern world where organizations are facing new challenges to be more competitive, they are looking for better ways to improve the quality and efficiency of their IT Service delivery using the ITIL framework. Gain valuable insights and best practices on how you can adopt the ITIL framework to Microsoft System Center and OMS from real world experiences together with Savision, Jonas Lenntun, CEO and Solution Architect at Approved Consulting, and Microsoft MVPs: Robert Hedblom, Kristian Nese, Kevin Greene and Thomas Maurer.

Book the session now into your session planer, and if you are not already registered for System Center Universe Europe in Basel, go for it!



Update Rollup 5 for System Center 2012 R2

Summary: Update Rollup 5 for System Center 2012 R2 and Azure Pack now available

Yesterday Microsoft released a new Update Rollup for System Center 2012 R2 and Azure Pack called Update Rollup 5. Update Rollup 5 has a lot of fixes and new features especially for Windows Azure Pack and System Center Virtual Machine Manager and Data Protection Manager.

Components that are fixed in this update rollup

  • Data Protection Manager (KB3021791)
    • Protect SharePoint with SQL Always on Configuration
    • Protect SharePoint Server, Exchange Server, and Windows Client workloads to Microsoft Azure by using Data Protection Manager
    • Support for multiple retention ranges for long-term backup on Microsoft Azure
    • Ability to transfer initial backup copy offline to Azure
    • Support for protecting Microsoft workloads that are hosted in VMware
    • Display missed SLA alerts on the Data Protection Manager console
    • Enhanced reporting with Data Protection Manager central console
  • Operations Manager (KB3023138)
  • Service Manager (KB3009517)
  • Virtual Machine Manager (KB3023195)
    • Differencing disk as an option in the Windows Azure Pack VMRole deployment
    • New operating system support
    • New ExplicitRevokeRequired parameter to control IP address management when Grant-SCIPAddress is used
    • Support for SQL Server 2014
    • Azure Site Recovery
  • Windows Azure Pack (KB3023209)
    • Adds support for SQL Governor in the SQL Server Resource Provider.
    • Adds administrator support for disabling native Network RP to allow for third-party network provider
    • Provides detail on Virtual Machine Memory type, Memory Startup and Maximum values in the Tenant Portal.
    • Fix to the Get-MgmtSvcRelyingPartySettings PowerShell cmdlet.
    • Fix to the issue of failing to establish Remote Desktop Connection to virtual machines put behind a Network Address Translation (NAT) device.
    • Fix to the Attached Network dialog box where the network entries in the list were disabled.

As you can see you get several new feature with Update Rollup 5. In Data Protection Manager you finally get support for SharePoint, Exchange and Windows Client workload protection to Microsoft Azure, and support for workloads running on VMware infrastructure. Virtual Machines Manager not only brings new features such as support for the Virtual Machine Manager Database to run on SQL Server 2014 it also includes a lot of fixes and a security update (3035898
MS15-017: Vulnerability in Virtual Machine Manager could allow elevation of privilege: February 10, 2015). Some of the most interesting fixes for me are:

  • DHCP extension: Currently, users have to manually update the DHCP extension after update rollup installation on all hosts. This is now automated. After the DHCP extension is replaced in the Virtual Machine Manager server’s installation folder to the latest version, Virtual Machine Manager automatically checks the DHCP extension against all hosts. If the host has an older version of DHCP extensions, the agent version status will be displayed as “DHCP extension needs to be updated in host properties on the Status page.” The user calls the update agent and updates the DHCP extension on the Hyper-V host in the same way that the user did this for the Virtual Machine Manager agent. Also, if the VSwitch is a logical switch, the status will be shown in “logical switch compliance.” The user can remediate the logical switch. This will also update the DHCP extension on the host.
  • Bare-Metal Deployment: If a physical computer profile is created by using vNic (and by using a virtual machine network) and if there are more than one hostgroup for a logical network that also has that virtual machine network when you add a host resource on the “Provisioning Options” page, the host profile will be displayed for only one host group. The profile won’t be displayed for the rest of the host groups.

For Windows Azure Pack also includes some important fixes and improvements on of the is in the Tenant Portal, users can now see details on Virtual Machine Memory type, Memory Startup and Maximum values.

Update Rollup 5 for System Center 2012 R2 brings a lot of new features and important fixes to the table, however before deploying the fixes in your production environment, I recommend to test the Update Rollup and maybe wait for some reports about issues from other users.



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Update Rollup 3 for System Center 2012 R2 available

Today Microsoft released Update Rollup 3 for System Center 2012 R2. With the release Microsoft did not only fix some bugs they also added some features. Especially Data Protection Manager (DPM) and Virtual Machine Manager got some new features and fixes which will help especially in large scale Cloud and Virtualization deployments.

Data Protection Manager

Features

  • Scalable VM backup
    This update rollup improves the reliability at scale for Virtual Machine (VM) backups on Hyper-V and Windows Server 2012 R2 infrastructures. This feature is supported on both Cluster Shared Volumes (CSV) and scale-out file server (SOFS) storage configurations for VM.
  • Backup and consistency check windowImportant This feature is supported only for disk protection for VM data sources.This feature, configured through Windows PowerShell, enables specific time windows to restrict backup and consistency check (CC) jobs. This window can be applied per protection group and will limit all jobs for that protection to the specified time window.After the backup job has ended, all in-progress jobs can continue. Any queued jobs outside the backup and consistency jobs will be automatically canceled.This feature affects only scheduled jobs and does not affect specific jobs that are triggered by the user.Windows PowerShell script examples

    are available on Microsoft TechNet. These examples show how to use PowerShell cmdlets to create the backup and consistency window.

    Notes

    • This feature is not supported for tape or cloud protection jobs.
    • This feature is not supported for non-VM data sources.
    • Setting these windows is the same as running a Modify Protection Group workflow.
  • Support for synthetic fiber channel-to-tapeThis update rollup introduces support for the synthetic fiber channel-to-tape process. Follow the tape certification process

    for third-party tape devices when you use Data Protection Manager 2012 R2 and Windows Server 2012 R2.

 

Fixes

  • A backup of a mirrored SQL instance fails if the principal SQL instance that was first backed up is now the mirror.
  • DPM console crashes while a recatalog or “mark as free” operation is performed on an imported tape.
  • The MSDPM service crashes when protected data sources have long names.
  • The DPMRA service crashes during replica creation when the database name on one of the SQL instances matches or is a substring of a SQL instance name that is hosted on the protected server.

More information can be found on the Microsoft Page for: Update Rollup 3 for System Center 2012 R2 Data Protection Manager

Virtual Machine Manager

Features

  • This update includes a Linux guest agent upgrade to support the following new operating systems:
    • Ubuntu Linux 14.04 (32-bit)
    • Ubuntu Linux 14.04 (64-bit)
  • This update also includes the following:
    • Host DHCP extension driver upgrade
    • Several performance improvements
    • Several Management Pack package improvements

 

Fixes

  • Total storage for a User role is reported incorrectly. For example, the User role can use only half of the allowed quota.
  • A host cluster update fails intermittently because of a locked job.
  • Virtual machine (VM) refreshers do not update highly available virtual machines (HAVMs) after failover to another node.
  • A cluster IP address for a guest cluster configuration in a Hyper-V Network Virtualization (HNV) environment is not updated correctly by using HNV policies during failover. For more information about this issue, see the following article in the Microsoft Knowledge Base:

    2981736

    The cluster IP address in an HNV environment is updated incorrectly during failover

  • Server Message Block (SMB) shares may not be usable by high availability (HA) workloads if they are also connected to stand-alone hosts.
  • Storage objects discovery does not occur on a Virtual Machine Manager server if the discovery item is too big.
  • A Virtual Machine Manager job that assigns network service backend connectivity fails.
  • Enable maintenance mode fails when you evacuate failed-state VMs.
  • The Virtual Machine Manager service cannot be restarted because of database corruption.
  • The ZH-TW language incorrectly appears in the tooltip of the VM Network icon.
  • Library refresher rewrites the alternative data stream on every file during every update.
  • For iSCSI hardware storage-based array, when the MaskingPortsPerView property option is set to “multi-port per view,” the target endpoint is not obtained as the port address.
  • The virtual hard disk (VHD) is left in the source folder after storage migration is completed.
  • The addition of a bandwidth limitation to an existing virtual private network (VPN) connection is not added to the generated script.
  • A VM that is attached to an HNV VM network loses connectivity when it is live migrated to another node in the failover cluster that is not currently hosting other VMs that belong to the same VM network.
  • VM network shared access is lost after a service restart or an update interval.
  • The Remove-SCFileShare command fails for a network-attached storage SMI-S provider.
  • Setting the template time zone to UTC (GMT +0:00) is incorrectly displayed as “Magadan Standard Time.”
  • The System Center 2012 R2 Virtual Machine Manager crashes when you add groups that contain the at sign (@) character in User roles.
  • VM deployment fails in a VMWare environment when you have virtual hard disk (.vmdk) files of the same size in your template.
  • Deployment of an application host on HAVMM fails and generates a 22570 error.
  • Live migration of an HAVM cross cluster creates a duplicate VM role in the target cluster.
  • An error occurs when you apply physical adapter network settings to a teamed adapter.
  • A VMM agent crashes continuously when the HvStats_HyperVHypervisorLogicalProcessor query returns a null value.
  • A host refresh does not update the VMHostGroup value of a VMWARE cluster after the cluster is moved from VCENTER.
  • VMM reports an incorrect Disk Allocation size for dynamic VHDs that are mapped to a virtual machine.
  • A VMM service template script application does not work for a self-service role.
  • VM creation fails if Virtual Machine Manager undergoes failover during the creation process.
  • The Access Status value of a file share is incorrect in the user interface.
  • The Virtual Machine Manager service crashes because of an invalid ClusterFlags value.
  • VMs cannot be deployed from a service template to a cloud across multiple host clusters (multiple datacenters).

More information can be found on the Microsoft Page for: Update rollup 3 for System Center 2012 R2 Virtual Machine Manager

Orchestrator and Service Management Automation

Fixes

  • When a runbook calls other runbooks, Service Management Automation (SMA) concatenates all the participating runbooks into a single script and then passes the script to the PowerShell Workflow engine for compilation. The resulting script may contain multiple signature blocks, and SMA receives a compilation error from the Powershell Workflow.
  • When child runbooks contain a signature block, the child runbooks cannot be compiled into inline runbooks. If there is more than one signature block, the resulting runbook will be corrupted.
  • Cmdlets should request information from the server, up to a limit on the number of records that are returned, and then request the next “page” of records, until all records are retrieved.
  • When a Windows PowerShell user uses the Set-SmaCertificate cmdlet, the user cannot receive private key information when he or she uses the Get-AutomationCertificate activity.
  • The Automation menu stops working in Administrator Portal, and you may notice that the Orchestrator ODATA API controller cannot return Modules data. Additionally, you receive the following error message:
    Microsoft.Data.OData.OdataInnerError
    Message: The file exists.
    TypeName: System.IO.IOException
  • Service Management Automation (SMA) resources are paged. The cmdlets have to evaluate the response from the web service for the presence of a continuation token and then make a sequence of ListNext web requests if a continuation token is present.
  • SMA may not return the latest job ID for the runbook. The Invoke-ConfiguratorRunbook activity will have the job ID when it calls the Start-SMARunbook cmdlet, and the job ID should be returned to the caller. This occurs because SMA does not return the most recent job for a runbook. This issue occurs occur in a multiple-run scenario. If the configurator passes the first run, this issue has no effect.
  • The Orchestrator Runbook Service (RunbookService.exe) may crash, and you receive the following error message:
    Application: RunbookService.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.ServiceModel.CommunicationException
  • If a runbook is large enough to exceed the default Windows Communication Foundation (WCF) channel size, an exception occurs. This issue causes the job to be stuck in the “New” state.
  • When Update Rollup 2 is uninstalled, the connection properties to the instance of Microsoft SQL Server are cleared.

 

 

More information can be found on the Microsoft Page for: Update Rollup 3 for System Center 2012 R2 Orchestrator

Service Manager

Fixes

  • The Microsoft Systems Center 2012 Operations Manager configuration item (CI) connector does not retrieve disk mount point information for the Service Manager database.
  • When a service request is created from a request offering in the console and when every user prompt is of the Simple List prompt type, the console shows options from all simple lists in each user prompt.
  • When you try to close a customized change request, you cannot close the change request, the task throws an error, and the close is not actioned.
  • MPSync job failures that are logged to the event log do not contain enough information to allow for a quick diagnosis of the problem.
  • All Service Manager workflows may stall when any invalid XML characters (control characters) are used in a work item property.
  • Using the “Set First Response or Comment” task in a service request creates a “Private” flag that cannot be used for evaluation in a notification action log or a user comment update. This behavior occurs because the private flag is undefined.
  • If the configuration management database (CMDB) is down (that is, if it is offline or unable to connect because of network issues) at the time that the Health service is restarted and if the CMDB continues to be offline for a long time, the Health service may enter an unrecoverable state even if the database comes online again later.
  • Configuration Manager Connector synchronization may stop after Update Rollup 2 for Service Manager 2012 SP1 or Update Rollup 6 for Service Manager 2012 R2 is applied. This issue occurs when the connector tries to synchronize malformed or incomplete software version information from the Configuration Manager database.

More information can be found on the Microsoft Page for: Update Rollup 3 for System Center 2012 R2 Service Manager

Operations Manager

Fixes

  • A deadlock condition occurs when a database is connected after an outage. You may experience this issue may when one or more HealthServices services in the environment are listed as Unavailable after a database goes offline and then comes back online.
  • The Desktop console crashes after exception TargetInvocationException occurs when the TilesContainer is updated. You may experience this issue after you leave the console open on a Dashboard view for a long time.
  • The Password expiration monitor is fixed for logged events. To make troubleshooting easier, this fix adds more detail to Event IDs 7019 and 7020 when they occur.
  • The Health service bounces because of high memory usage in the instance MonitoringHost: leak MOMModules!CMOMClusterResource::InitializeInstance. This issue may be seen as high memory usage if you examine monitoringhost.exe in Performance Monitor. Or, the Health service may restart every couple of days , depending on the load on the server.
  • The Health service crashes in Windows HTTP Services (WinHTTP) if the RunAs account is not read correctly.
  • Windows PowerShell stops working with System.Management.Automation.PSSnapInReader.ReadEnginePSSnapIns. You may see this issue as Event ID 22400 together with a description of “Failed to run the Powershell script.”
  • The PropertyValue column in the contextual details widget is unreadable in smaller widget sizes because the PropertyName column uses too much space.
  • The update threshold for monitor “Health Service Handle Count Threshold” is reset to 30,000. You can see this issue in the environment, and the Health Service Handle Count Threshold monitor is listed in the critical state.
  • An acknowledgement (ACK) is delayed by write collisions in MS queue when lots of data is sent from 1,000 agents.
  • The execution of the Export-SCOMEffectiveMonitoringConfiguration cmdlet fails with the error “Subquery returned more than 1 value.”
  • The MOMScriptAPI.ReturnItems method can be slow because a process race condition may occur when many items are returned, and the method may take two seconds between items. Scripts may run slowly in the System Center Operations Manager environment.
  • When you are in the console and click Authoring, click Management Pack, click Objects, and then click Attributes to perform a Find operation, the Find operations seems unexpectedly slow. Additionally, the Momcache.mdb file grows very large.
  • A delta synchronization times out on SQL operations with Event ID 29181.
  • Operations Manager grooms out the alert history before an alert is closed.
  • The time-zone settings are not added to a subscription when non-English display languages are set. Additionally, time stamps on alert notifications are inaccurate for the time zone.
  • Web Browser widget requires the protocol (http or https) to be included in the URL.
  • You cannot access MonitoringHost’s TemporaryStoragePath within the PowerShell Module.
  • The TopNEntitiesByPerfGet stored procedure may cause an Operations Manager dashboard performance issue. This issue may occur when a dashboard is run together with multiple widgets. Additionally, you may receive the following error message after a time-out occurs:
    [Error] :DataProviderCommandMethod.Invoke{dataprovidercommandmethod_cs370}( 000000000371AA78 )
    An unknown exception was caught during invocation and will be re-wrapped in a DataAccessException. System.TimeoutException: The operation has timed out.
    at Microsoft.EnterpriseManagement.Monitoring.DataProviders.RetryCommandExecutionStrategy.Invoke(IDataProviderCommandMethodInvoker invoker)
    at Microsoft.EnterpriseManagement.Presentation.DataAccess.DataProviderCommandMethod.Invoke(CoreDataGateway gateWay, DataCommand command)

More information can be found on the Microsoft Page for: Update Rollup 3 for System Center 2012 R2 Operations Manager



Advanced Send Mail Itnetx Cireson

itnetx Cireson Advanced Send Mail for Service Manager 2012 and 2012 R2

Today itnetx and Cireson, the creator of many, many great System Center extensions released a new Management Pack for System Center Service Manager called “Advanced Send Mail for Service Manager 2012 and 2012 R2” for free. Advanced Send Mail allows you to directly send mails from the Service Manager Console. For example this can be used get more information from the users or forward a mail to a third person. Every mail gets logged in the Action Log of the incidents so you can also see what’s going on and no data and information gets lost. And there are a lot more things you should know about the itnetx Cireson Advanced Send Mail app:

It is very simple to deploy and configure. It does not require any XML editing.
Analysts can attach files to the outbound email.
The analyst can choose a notification template, see the content of the message body based on the template and change the text before sending the email.
The analyst can optionally add the message body to the action log of the incident automatically.
The analyst can add additional recipients to the To or CC before sending the email.
The admin can configure an SMTP server to use to send the email.
The admin can filter the list of available notification templates based on a naming convention.

SendEmailDialog

Check out the Cireson homepage for more information or get the Advanced Send Mail directly from the itnetx homepage.

 

 



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Update Rollup 4 for System Center 2012 Service Pack 1

Microsoft released Update Rollup 4 for System Center 2012 Service Pack 1 which includes updates for the System Center Suite. Get more information about the Update Rollup 3 for System Center 2012 Service Pack 1 on support.microsoft.com.

To manually download the update packages from Microsoft Update Catalog, go to the following Microsoft websites:

App Controller (KB2887822)
Download the App Controller update package now.

Operations Manager (KB2880799)
Download the Operations Manager update package now.

Operations Manager – UNIX and Linux Monitoring (Management Pack update)
Download the Management Pack update package now.

Service Manager (KB2887775)
Download the Service Manager update package now.

Virtual Machine Manager Server (KB2887779)
Download the Virtual Machine Manager Server update package now.

Virtual Machine Manager Guest Agent (KB2888944)
Download the Virtual Machine Manager Guest Agent update package now.

Virtual Machine Manager Administrator Console (KB2888946)
Download the Virtual Machine Manager Administrator Console update package now.



Update Rollup 2 for System Center 2012 Service Pack 1

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Microsoft released Update Rollup 2 for System Center 2012 Service Pack 1 which includes updates for the System Center Suite. Get more information about the Update Rollup 2 for System Center 2012 Service Pack 1 on support.microsoft.com.